If you use multiple domains then you may encounter the situation whereby you want emails sent to recipient enquiries@ to be sent to different members of staff depending on the recipient domain.<\/p>\n
In you only have one domain then directing incoming email to enquiries@ to a specific user or users is easy using email aliasing.<\/p>\n
Aliasing is found on the Igaware interface in Servers=>Email=>Aliases. Here you can create the alias name \u2018enquiries\u2019 and select the recipient user(s).<\/p>\n
Simple!<\/p>\n
Where you have multiple domains Igaware has a nifty facility called domain mapping. Domain mapping in conjunction with aliases allows you to deliver emails to a recipient e.g. enquiries@) to different members of staff according to the domain used in the address. Here’s how:<\/p>\n
On the Igaware interface go to Servers=>Email=>Domain Mapping.<\/p>\n
Create a domain map for enquiries@myfirstdomaim.com<\/a> to be delivered to an alias called, for example, ‘enquiriesfirstdomain’.<\/p>\n You then go to aliases and create an alias called \u2018enquiriesfirstdoamin\u2019 and select the recipient(s).<\/p>\n Then repeat for the other domains.<\/p>\n Job done.<\/p>\n","protected":false},"excerpt":{"rendered":" If you use multiple domains then you may encounter the situation whereby you want emails sent to recipient enquiries@ to be sent to different members of staff depending on the recipient domain. In you only have one domain then directing … Continue reading